Slack may have ended 2020 and is sitting pretty much at $ 27. 7 billion acquisitions by Salesforce, but for many, the first day of 2021 starts with unexpected downtime. Many U.S. employees who tried to log into their workplace messages this morning found that they simply couldn’t get the system to load.
Those who were able to connect to Slack often found that they couldn’t load the channels they needed. Slack supports the division of different team and topic discussion rooms into different channels in order to better organize and delimit projects and groups of employees.
Slack confirmed the issue at 10:14 a.m. EST today. “Customers may be having trouble loading channels or connecting to Slack right now,” the company announced on its status page. “Our team is investigating and we will provide more information as soon as we have it. We apologize for any disruptions. ”
30 minutes later, the company confirmed that the problem not only persists, but that it has not been fixed. “We are still investigating ongoing connectivity issues with Slack,” the company announced. “There’s no additional information to share yet, but we’ll follow up in 30 minutes. Thanks for your support. ”
It is currently unclear how many Slack users are having difficulty connecting to the service. The company offers both free and paid plans and has had great success with some of the largest companies in the world in a variety of industries.
That popularity led Slack Technologies, the company behind Slack’s messaging client and platform, to successfully float on the New York Stock Exchange in mid-2019. On the 1st. December 2020, Salesforce announced the acquisition of Slack Technologies for $ 27. 7 billion in cash and shares.
It wasn’t all smooth. In addition to regular downtime, Slack has also been involved in a number of legal disputes. In mid-2020, she accused Microsoft of anti-competitive behavior and filed a lawsuit with the European Commission. Microsoft, Slack argued, illegally bundled Microsoft Teams – which competes directly with Slack – with Microsoft Office and thereby used its dominance in the PC sector.
Update: In an update at 11:20 a.m. EST, Slack confirmed that the outage is more severe than originally stated. In addition to the impact on connections and messaging, Slack says it now also affects search, link previews, apps / integrations / APIs, posts / files, workspace / organization management, login / SSO, notifications and calls.
“We are still investigating connectivity issues for customers and have updated the incident on our side to reflect a service outage,” Slack said of the update. “All hands are on deck at our end to do further research. ”
Salesforce, Slack Technologies, 2021
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