Individuals currently receiving HMRC Benefit Payments to a postcard account will be given additional time to switch accounts, the HM Revenue and Customs (HMRC) has confirmed.

HMRC said it provides vital tax credits for “recognizes” financial assistance, child benefit and guardianship allowance that individuals and families may provide; and would like to give them every opportunity to receive the services they are entitled to.

The department has extended the contract with Swiss Post once so that customers can submit alternative account details to HMRC by April 5, 2022.

This means that the 13,000 customers who have yet to notify HMRC can temporarily continue to receive payments to their postal accounts, giving them more time to set up new accounts and notify the department.

The HMRC encourages those who are affected by the expansion continue to switch accounts as soon as possible. Around 137,000 customers have already provided updated bank details.

Customers can choose whether they want to receive their service payments on a bank, building society or credit union account. If you already have an alternative account, you can contact HMRC now to update your details.

Customers of child benefit and guardianship benefit can use their personal tax account to submit revised account details, change their bank account details via GOV.UK or to contact the child benefit hotline on 0300 200 3100. Tax credit customers can change their bank account details by logging in. contact the Tax Credit Helpline on 0345 300 3900. If customers cannot open a bank account, they should contact HMRC.

The Money Helper website of the Money Advice and Pensions Service provides information and advice on choosing the correct checking account and to open an account.

HMRC has been in touch with customers recently to encourage them to take action and will continue to contact them to remind them.

HMRC urges everyone to To be vigilant when they are contacted out of the blue by someone asking for money or personal information. Customers should always enter the full online address for correct HMRC contact information. HMRC sees high numbers of scammers emailing, calling, or texting people purporting to be from the department. When in doubt, HMRC advises not to respond directly to suspects, but to contact them immediately and search GOV.UK for “HMRC fraud”.

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