This discovery published by The Sun is cold in the back. A woman named Gabrielle this week ordered a box of hot wings from Kentucky Fried Chicken (KFC) Feltham in Twickenham, England.

The UK customer still left a two-star review on the “Just Eat” take-out app. She accompanies her note with a review: “I found a chicken head in my ‘hot wings’, it kept me from finishing, ugh.”

A photo showing the chicken’s head, eyes closed, almost fully fried was also shared.

The brand reacted to the surge of reactions on social media. The American firm is surprised by this photo and tries to understand what happened.

KFC joked that it was “the most generous two-star review ever.”

The customer was offered a free order by the brand, not sure whether she would be tempted to take “hot wings”.